Effective Date: December 31, 2020
Privacy Policy
1. Introduction: Our Commitment to Privacy
Welcome to Bullium Consulting, LLC. (“Bullium,” “we,” “us,” or “our”). We are a premier IT Managed Service Provider (MSP) based in Ohio, USA, dedicated to providing exceptional technology solutions. Our business is built on a foundation of trust, and a critical component of that trust is our unwavering commitment to protecting your privacy and securing your data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.bullium.com (the “Site”), and interact with our services. We only collect the minimum information necessary to provide our services and communicate with you.
2. Information We Collect
We collect information in two main categories: information you provide directly to us and information we collect automatically.
A. Personally Identifiable Information (PII)
This is information that you voluntarily provide to us that identifies you personally. We collect this data when you:
- Fill out a contact form
- Request a quote or consultation
- Subscribe to our newsletter or mailing list
The specific data points we may collect include:
- Full Name
- Company Name
- Email Address
- Phone Number
B. Non-Personally Identifiable Information (Usage Data)
This is information that is collected automatically as you navigate our Site. This data helps us understand how visitors use our Site so we can improve it. This information is typically aggregated and does not identify you personally.
The Usage Data we may collect includes:
- Your IP address
- Browser type and version
- Operating system
- The pages you visited on our Site
- The time and date of your visit
- Referring URLs (the website you came from)
3. How We Use Your Information
We use the information we collect for the following specific purposes:
- To Provide Services and Respond to Requests: To respond to your inquiries, schedule consultations, provide requested quotes, and fulfill our service obligations.
- To Improve Our Website: To analyze Usage Data to understand user behavior, diagnose technical issues, and improve our Site’s functionality, content, and user experience.
- To Communicate With You: To send you administrative information, technical notices, or security alerts.
- For Marketing (With Your Consent): To send you marketing communications, such as our newsletter, service updates, or industry insights, only if you have explicitly opted in to receive such communications. All marketing emails will include a clear and easy-to-use “unsubscribe” link.
4. Data Sharing and Disclosure
Our Core Promise: We do not sell, rent, trade, or otherwise share your Personal Information with third parties for their promotional or marketing purposes. Period.
We only disclose your information in the following limited circumstances:
- With Trusted Service Providers: We may share your information with third-party vendors who perform services on our behalf (e.g., our CRM provider, email marketing platform, or web hosting provider). These providers are contractually obligated to protect your data, maintain its confidentiality, and are strictly prohibited from using your information for any other purpose.
- For Legal Compliance: We will disclose your information if we are required to do so by law, subpoena, court order, or other legal process, or if we believe in good faith that such action is necessary to protect and defend our rights, property, or the personal safety of our users or the public.
- In a Business Transfer: In the event of a merger, acquisition, divestiture, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via a prominent notice on our Site of any change in ownership or use of your personal information.
5. Data Security
We take the security of your data seriously. We implement and maintain reasonable, industry-standard technical and administrative security measures designed to protect your information from unauthorized access, use, alteration, or disclosure.
These measures include:
- Using Secure Socket Layer (SSL) technology to encrypt data transmitted to and from our Site.
- Employing encryption for sensitive data at rest.
- Implementing strict access controls to ensure that only authorized personnel have access to your personal information.
While we take extensive measures to protect your data, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to analyze trends, administer the Site, and track users’ movements around the Site. Cookies are small data files stored on your hard drive that help us improve our Site and your experience.
For detailed information on the cookies we use, why we use them, and how you can manage your cookie preferences, please review our separate Cookie Policy [Insert Hyperlink to Cookie Policy].
7. Your Data Rights
You have certain rights regarding the personal information we hold about you. Depending on your jurisdiction, you may have the right to:
- Access the personal information we have about you.
- Correct any inaccurate information we hold.
- Request the deletion of your personal information.
To exercise any of these rights, please contact us using the information in the “Contact Us” section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
8. Children’s Privacy
Our Site and our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13, in compliance with the Children’s Online Privacy Protection Act (COPPA). If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and revise the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data privacy practices, please do not hesitate to contact us:
By Email:
privacy@bullium.com
By Mail:
Bullium Consulting, LLC.
Attn: Privacy Officer
1985 W Henderson Rd
PMB #63594
Columbus, OH 43220
United States
By Phone:
1-513-991-2332